Major trends in fleet navigation
Fleet management solutions are migrating towards more simple and more flexible platforms like Android. Use of tablets and smartphones within fleet software solutions is growing and navigation is becoming an important resource for information about drivers’ behavior or issues that can be met on the road.
These are insights from our Customer Satisfaction Survey done from 6 to 17 February 2014. We collected more than 100 feedbacks from business partners about our Product, Support, Business value, Technical Implementation and Communication.
Results are great recognition of our effort. 97% of our business partners declare they would recommend our navigation to their partners or customers. The same number of system integrators recognize positive impact of Sygic Navigation on the business value of their complex fleet solutions.
But there is more. As we looked at the data, we found some interesting insights about navigation in fleet management solutions we would like to share with you.
We wish to thank all our partners who contribute to this survey for numerous feedback and many valuable suggestions.
The suggestions provided in open-ended questions confirm above mentioned trends. The challenge is to get even more information inside Sygic professional navigation, develop solutions for more platforms and connect navigation with more specific functionalities for different industries.
Navigation is truly one of the most dynamic spaces in tech and feedback from our partners is essential for us to bring relevant innovations and explore routes not yet on the business map.
By Roman Ševec
Senior Communication Specialist